Desktop Version
Downloading the Business Connect App
You will need the TELUS Business Connect app downloaded onto your computer. It can be found at this link. Select the one for Windows.
If you have trouble installing it, please reach out to techsupport@atira.ca
Open the app and login. You can use either your email address or your direct phone number to login, and the password for your Telus Business Connect phone account. (If you cannot remember your password, please let the receptionist know so she can reset it for you.)
Downloading the Business Connect Meeting App
Once you are logged into the app with your Telus Business Connect credentials, you will see the following bar at the bottom of the app’s screen
Press the selection to “start video conferencing” (second one on left) and the application will take you through the steps to download the video messaging app. Once it’s on your computer, the app icon looks like this:
Business Connect Video Conference Screen
When you open the video messaging app, you will see the below icons on it:
- Start without Video
- Start with Video
- Schedule
- Join
Hosting a Meeting
Go to start with video/no video à choose join with “Computer audio” as an audio conference options.
Now you can invite the participants by clicking on “invite” on the bottom bar. You may also share your screen with the people in your video conference by clicking on the share icon:
(screen without video)
Scheduling a Video Conference
If you would like to set up a video conference call, press the “schedule” button.
Then the below window pops up, you can set the time/date for your video conference. Under the “calendar” bar you have the option to send your invitation by Outlook. Once you have chosen the time, press “Schedule”.
If you chose Outlook to send your invitation to others, an email will pop up for you. Send your invitation to anyone who will be attending your video conference. Participants will receive a link to the meeting that will allow them to download the app if they haven’t already done so, as well as phone numbers if they call in. It’s good practice to edit out all the extra information that isn’t relevant (like all the additional phone numbers).
Join a Meeting as a Participant
Click the link in the invitation. You could also open the Meeting app and click or tap Join in the Meeting and paste or type in the meeting ID and your name.
Company Cell Phones
Downloading the App
For Android, the app can be found here.
The app icon will look like this
You will not require a separate meeting app for cell phones; video conferencing is part of the Telus Business Connect cell phone app.
Business Connect Meetings Screen
When you open the app on your phone, on the bottom bar, you will see a “Video” icon – press it and it will lead you conference calling
Hosting a Meeting
Press the “start” on the top left of the app – then you will see the black screen like below.
Inviting Participants
Press the “participants” button on the bottom of the screen and a window will pop up allowing you to choose how to send out your conference call invitation:
Schedule the Video Conference Call
Press the “schedule” button on the top bar à then schedule your meeting like below;
Join a Meeting as a Participant
Press the “Join” button on the top bar à then paste or type in the meeting ID and your name.
